Spam Filtering
Over the past few years, the threat to email systems in the form of spam, viruses and phishing attacks has increased dramatically. The volume of spam email is immense — as much as 90% of all email, according to some estimates. It's definitely not something that any user wants in their inbox.
Controlling spam and doing it well is something that users have come to expect. We've brought together some of the best names in the business, combined with our own dedicated abuse team, to offer effective anti-spam and anti-virus protection inside Tucows Email Service. As you would expect, complete anti-spam and anti-virus filtering is included standard with every mailbox.
Additionally, resellers who wish to continue managing and operating their own email infrastructure can choose to provision users on the Tucows Email Service as "filtering only" accounts. This option provides the same high quality anti-spam filtering our fully-hosted mailboxes use, but without the associated storage and access. After filtering, email is directed to the reseller's own email servers for delivery. Users are provided with a web-based spam quarantine where they can review and manage spam, including safe and blocked sender lists.
View a screencast of the web-based spam quarantine.
Tucows Dedicated Abuse Team
But there's more to dealing with abuse than filtering out spam and viruses. Tucows has a dedicated Abuse team that monitors system logs, and abuse-related activity across our services. The Abuse team actively disables offending spammers and phishers based on evidence found in monitoring systems as well as complaints reported to our Support team.
Tucows is also involved in industry standards groups like MAAWG (Messaging Anti-Abuse Working Group) to learn what others in the industry are doing to control spam and related abuse and so we can share our own experiences.
Our experience managing millions of domains gives us a leg up when it comes to abuse. We're dealing with abuse situations everyday and we have experience in understanding and eliminating abuse across our systems.
